Eligible for full refund or replacement
- Damaged on arrival (please photograph packaging)
- Quality dispute (low color, poor aroma) — enter Batch ID and describe issue
- Wrong item sent
Process
Email hello@himalayansaffron.com within 30 days of delivery with your order number and details. We respond within 1–2 business days.
Unopened jars
May be returned within 14 days for store credit. Buyer covers return shipping.
Refund method
Refunds are issued to the original payment method within 3–5 business days of approval.